Transforming stays with effortless, unforgettable concierge magic🪄
At GoTravvlHost , we are dedicated to providing exceptional concierge solutions for your short-term rental property.
With our comprehensive range of services, we take care of every detail, ensuring that your guests have an unforgettable experience while maximizing your rental's potential. From seamless bookings to personalized guest support, let us be your trusted partner in delivering exceptional hospitality. Discover the difference of our STR Concierge Services today.
Discover our tiers of tailored STR concierge services designed to optimize your rental property's success.
Tier 1: Hands On
Price: 15% Net Revenue
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Promptly respond to all booking inquiries and guest communications.
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Handle the entire booking process, including reservations, confirmations, and cancellations.
Coordinate check-ins and check-outs, ensuring a smooth and hassle-free experience for guests.
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Send automated or personalized messages to guests before and after their stay to enhance their experience.
Offer guest support via phone, email, or messaging platforms.
Address guest inquiries, requests, and concerns promptly and professionally.
Coordinate additional services such as cleaning, transportation, and concierge services upon guest request.
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Coordinate and oversee cleaning and housekeeping services between guest stays.
Manage a maintenance calendar to ensure routine tasks, repairs, and inspections are completed in a timely manner.
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Encourage guests to leave positive reviews and ratings.
Respond to guest reviews and address any concerns or issues raised.
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Create a comprehensive property guidebook for guests, including essential information about the rental, local area highlights, and any specific instructions or rules.
Regularly update the guidebook to incorporate new recommendations or changes.
Tier 2: One
Handed
Price: 20% Net Revenue
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Guest Communication
Booking Management
Guest Services
Property Maintenance and Housekeeping
Reviews and Feedback Management
Property Guidebook
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Coordinate the installation of remote door locks for enhanced security and convenience.
Manage access codes for guests, ensuring secure and seamless entry.
Monitor and troubleshoot any issues with the remote door lock system.
**Installation fees may apply.
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Install exterior cameras to enhance property security and deter potential unauthorized activities.
Monitor camera feeds for any suspicious or unusual activity.
Provide regular maintenance and troubleshooting for the camera system.
**Installation fees may apply.
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Arrange for professional photography services to capture high-quality images of the property.
Ensure the photographer highlights the property's unique features and creates visually appealing listings.
Coordinate scheduling and logistics for the photography session.
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Craft compelling descriptions and highlight key selling points of the rental property.
Utilize strategic keywords and tags to attract relevant guest inquiries.
Continuously monitor and adapt listing content based on algorithm updates.
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Assist with the process of filing claims for damages or losses incurred during guest stays.
Tier 3: Hands Off
Most Popular
Price: 25% Net Revenue
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T1
Guest Communication
Booking Management
Guest Services
Property Maintenance and Housekeeping
Reviews and Feedback Management
Property Guidebook
T2
Installation and Management of Remote Door Locks
Installation and Management of Exterior Cameras
Coordinating Professional Photographer
Optimize listings for top algorithm rankings
File Claims/Aircover
**Installation fees may apply.
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Recruit, screen, and hire professional cleaners to maintain the property's cleanliness and hygiene.
Create a cleaning schedule and ensure all cleaning tasks are completed between guest stays.
Conduct quality control inspections to ensure cleaning standards are consistently met.
Address any issues or concerns related to the cleaning services promptly.
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Pest Control and Landscaping Included
Identify and hire reliable maintenance technicians, landscapers, and pest control specialists.
Coordinate regular maintenance tasks, repairs, and landscaping services to keep the property in optimal condition.
Conduct periodic inspections to identify and address any maintenance or landscaping needs.
Arrange for pest control services as needed to prevent and address any infestations.
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Integrate dynamic pricing software to optimize rental rates based on market demand, occupancy trends, and other relevant factors.
Continuously monitor the performance of the dynamic pricing software.
Adjust pricing daily or as needed to maximize rental income and occupancy rates.
**Additional Fees for setup and design vary based on unit size.